Best of

Cell phone repair and wireless stores in the West Loop, Chicago

Two walk-in repair shops sit inside the neighborhood — CPR on West Madison and Mobile Fix & Repair on West Washington — and both fix phones, tablets, computers, and game consoles rather than phones alone. Carrier stores split the same way: AT&T and a Verizon authorized retailer are in the neighborhood proper, while the corporate T-Mobile and Verizon stores and the prepaid brands sit just past the boundary on the Roosevelt Road strip and along West Madison. Every address, service, and opening time below comes from the operator's own store page.

Phone and device repair

Walk-in repair counters. Both neighborhood shops handle tablets, laptops, and consoles alongside phones.

Carrier stores in the neighborhood

The two carrier storefronts inside the West Loop boundary.

Near the edge: the Roosevelt Road strip

Just south of the Eisenhower, in the same retail strip as the Home Depot and Jewel-Osco — where the corporate carrier stores actually are.

Near the edge: West Madison and Western

Roughly a mile west of the boundary, along the Madison corridor — where the prepaid brands cluster.

Frequently asked questions

Where can I get a cracked phone screen fixed in the West Loop?
Two walk-in shops sit inside the neighborhood: CPR Cell Phone Repair at 918 W Madison and Mobile Fix & Repair at 1260 W Washington. Both replace screens, batteries, and charging ports. CPR states most phone repairs finish in under two hours and that its screen repairs carry a limited lifetime warranty. Mobile Fix publishes weekday hours of 9 am to 6 pm and Saturday 10 am to 4 pm; CPR publishes no full weekly schedule, so call first.
Is there an Apple Store in the West Loop?
No. Apple's own store list has only two Chicago locations, Michigan Avenue and Lincoln Park, and neither is in the West Loop. The nearest manufacturer-authorized alternative is the Best Buy at 555 W Roosevelt, which Best Buy's own store page identifies as an Apple Authorized Service Provider with a Geek Squad counter — so in-warranty Apple repairs can be handled there without going downtown.
Is there a uBreakiFix in the West Loop?
No. uBreakiFix's own site lists no West Loop or 60607 store, and its 60607 page now redirects to the chain's homepage. The nearest location on its own store list is River North at 106 W Chicago Ave, open Monday to Saturday 10 am to 7 pm and closed Sunday. For a walk-in inside the neighborhood, CPR and Mobile Fix & Repair are the options.
Which carrier stores are actually inside the West Loop?
Two. AT&T at 15 S Halsted — which AT&T itself names its "West Loop" store — and Mobile Generation at 1300 W Madison, a Verizon authorized retailer. The corporate T-Mobile and Verizon stores are both south of the Eisenhower on the Roosevelt Road strip, at 606 W Roosevelt and 1004 S Canal.
Where can I get a prepaid phone or a no-contract plan?
The dedicated prepaid stores are west of the neighborhood along Madison and Western: Metro by T-Mobile at 2327 W Madison, Total Wireless at 2411 W Madison, and Boost Mobile at 115 S Western. Both AT&T stores also sell prepaid plans alongside postpaid, and the T-Mobile store on Roosevelt handles prepaid activations.
Can I get a laptop or a game console repaired here?
Yes — both neighborhood repair shops go well beyond phones. CPR services laptops and desktops from Apple, HP, Lenovo, Acer, Asus, and Dell plus PlayStation, Xbox, and Nintendo consoles. Mobile Fix & Repair covers laptop and desktop diagnostics, virus removal, hardware upgrades, data recovery, and gaming consoles. Geek Squad at the Roosevelt Road Best Buy is the chain alternative.

Sources

Listings checked against City of Chicago license status and our closure records on 2026-08-09. Most recent individual pick verified yesterday.